Report It

Report issues to the Township to help keep Centre Wellington safe and active.

Compliment or Concern

Submit a compliment or concern online

Low Water Pressure or No Water

If there is a concern with low water pressure or no water at your location, report the problem:

  • Monday to Thursday from 8 a.m. – 4:30 p.m.
  • Friday 8 a.m. – 11 a.m.
  • contact the office at 519.846.9691 ext. 905.  
  • If the emergency has occurred after hours, please contact the Emergency Call Service at 1.844.693.6221.

Pothole

Report a pothole:

  • Monday to Thursday from 8 a.m. – 4:30 p.m.
  • Friday 8 a.m. – 11 a.m.
  • contact the office at 519.846.9691 ext. 905.  
  • If the emergency has occurred after hours, please contact the Emergency Call Service at 1.844.693.6221.

The exact location of the condition will be recorded and an inspection arranged so appropriate action is taken. Please be specific. When reporting provide:

  • the street
  • which lane (northbound, southbound, eastbound, westbound)
  • address or building pothole or condition is in front of
  • cross streets

Signs and Traffic Signals

If there is a problem with a sign or traffic signal, report the problem:

  • Monday to Thursday from 8 a.m. – 4:30 p.m.
  • Friday 8 a.m. – 11 a.m.
  • contact the office at 519.846.9691 ext. 905.  
  • If the emergency has occurred after hours, please contact the Emergency Call Service at 1.844.693.6221.

The exact location of the condition will be recorded and an inspection arranged so appropriate action is taken. Please be specific. When reporting provide:

  • the street
  • which lane (northbound, southbound, eastbound, westbound)
  • address or building pothole or condition is in front of
  • cross streets

Stormwater Management

If there is a problem with a catch basin or a stormwater management area, report the problem:

  • Monday to Thursday from 8 a.m. – 4:30 p.m.
  • Friday 8 a.m. – 11 a.m.
  • contact the office at 519.846.9691 ext. 905.  
  • If the emergency has occurred after hours, please contact the Emergency Call Service at 1.844.693.6221.

Streetlights

If there is a problem with a streetlight such as failed lights, cycling lights (light that come on and off repeatedly) or lights that remain on all day, report the problem on the Centre Wellington Hydro map or contact the Township for further assistance during regular business hours. 

  • Monday to Thursday from 8 a.m. – 4:30 p.m.
  • Friday 8 a.m. – 11 a.m.
  • contact the office at 519.846.9691 ext. 905. 

Trees

If a tree has fallen across any road or sidewalk report the problem:

  • Monday to Thursday from 8 a.m. – 4:30 p.m.
  • Friday 8 a.m. – 11 a.m.
  • contact the office at 519.846.9691 ext. 905.  

Watermain Break

If you see unusual water flow i.e. running water on the street, report the problem:

  • Monday to Thursday from 8 a.m. – 4:30 p.m.
  • Friday 8 a.m. – 11 a.m.
  • contact the office at 519.846.9691 ext. 905.  
  • If the emergency has occurred after hours, please contact the Emergency Call Service at 1.844.693.6221.

Water Quality

If there is a concern with discoloured tap water report the problem:

  • Monday to Thursday from 8 a.m. – 4:30 p.m.
  • Friday 8 a.m. – 11 a.m.
  • contact the office at 519.846.9691 ext. 905.  
  • If the emergency has occurred after hours, please contact the Emergency Call Service at 1.844.693.6221.

Concerns and problems reported online are only monitored during regular business hours Monday - Friday 8:00 am to 4:30 pm

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