Water and Wastewater Rates

Water and Wastewater Rates

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Contact(s)

Karen McMillan
Environmental Support Coordinator
7444 Wellington Road 21, Elora, ON
N0B 1S0
Phone: 519.846.9691 x359
Email: Click to send email

Water and wastewater rates cover the cost of the day-to-day operations and maintenance to ensure safe drinking water, proper wastewater treatment and reserve funds to maintain, replace and build water and wastewater infrastructure.

Water and Wastewater Billing

Water and wastewater billing is completed by Centre Wellington Hydro, and is based on water meter readings that are taken remotely on a monthly basis. The Township monitors use and if an unusual usage is seen (zero or high usage), contact will be made with the customer and staff will investigate.

Water Rate

Customers are billed for water based on the water rate and the amount of water used (in cubic metres) as measured by the installed water meter. This charge covers the cost of water treatment and distribution. The base monthly charge is based on the water meter size and covers the cost of the water meter, customer service and the billing process.

The water rate for 2018 is $2.30 per cubic metre.

If the property has a fire protection system, there will be additional charges based on the size of the service line feeding the fire system.

Wastewater Rate

Customers are billed for wastewater based on the wastewater rate and the amount of water used (in cubic metres), as measured by the installed water meter. This charge covers the cost to collect, transport and treat the sewage. The base monthly charge is based on the water meter size and covers the cost of your water meter, customer service and the billing process.

The sewer rate for 2018 is $2.44 per cubic metre.

Low Pressure Sewer System

Buildings connected to the Salem Low Pressure Sewer System are charged fees to operate and maintain the system as well as for the treatment of the sewage.